Hotel Villa Flori

the hotel, the location and the service was excellent. the view is unreal and the hotels waterside location means you wake up to the most incredible view of the lake and mountains. service was generally excellent but special mention to Mattia the concierge who is easily the best we’ve had anywhere. his service is exemplary and ensured we were very well taken care of. he is the difference maker who has ensured we will return. we get married on the lake later this year and have recommended villa Flori to our guests. thanks to mattia and the team for taking such good care of us.

In fact, what made my stay enjoyable and I was very pleased and happy was the attention and hospitality of Mr. Mattia. He was very interested to the point that he felt that I did not ask him to change the room and he waited for me until I returned at night and changed the room for me and upgraded me to a room without any additional fees, a junior room, and its code was stunning overlooking the street and the city of Como and Lake Como. The room is very beautiful to the point that you can sit in it and it is enough to go out for a walk. Mr. Mattia was also important and explained the tourist places in the city of Como. He also came to me at early breakfast time. He is a very interested person in his work and hardworking. The same personality as Mr. Mattia has a bright future of distinction, development and attracting tourists. This is a rare type of official and you will rarely find him with his efficiency and he is a distinguished supervisor of a workplace and his quality is very upscale. Also, before leaving for vacation, he gave me his private number card in case I faced any problem in the hotel and vice versa, everything was fine. Also, when I left the hotel, I was explained the tourist places in Milan. Thank you, thank you, thank you, Mr. Mattia, and I advise everyone. Deal with him because he is a person who is characterized by his high-class dealings and knowledge of what the clients need. I also advise booking room number 350. It is very, very beautiful and overlooks the public street, the city of Como, and the crystal lake of Como. Thank you very much, Mr. Mattia. Thank you.

Me and my sister recently had a wonderful stay at Hotel Villa Flori and can't recommend it enough! The atmosphere is charming, and the views are breathtaking. A special shoutout to Mattiu for his exceptional hospitality—his warm welcome made our experience even more enjoyable We dined at the restaurant and were blown away by the delicious pinsa; it was absolutely yummy! The highlight of our meal was the outstanding service from Mr. Jovanni, who was attentive and made sure we had everything we needed Overall, a fantastic experience, and I can’t wait to return!

I really liked the location, cleanliness of the hotel and the friendly staff.. I would like to express my gratitude and appreciation to Mr Mattia for his wonderful hospitality and help to us during our stay. By far, Mattia is the most energetic and positive person I have met. He relentlessly maintains this amazing attitude throughout the day and with everyone. This makes me consider coming to this hotel over and over again.

The views were absolutely breathtaking, like something out of a dream. The staff were exceptionally friendly, and a special thanks to the relationship manager, who was incredibly helpful throughout our stay. Breakfast was delicious, and the restaurant offered great dining options. The vibes at the hotel were truly unmatched—such a unique and memorable atmosphere. Thank you for an amazing experience!" --- Let me know if you'd like any further adjustments!